Permanently Deleted
- Your account and profile
- Children's profiles you added
- Goals and routines
- Discipline and care plans
- Tasks and expenses
- Messages and conversations
- All personal preferences
Not Affected
- Co-parent's own account
- Content created solely by your co-parent
- Anonymised usage statistics
How to Delete Your Account In-App
1
Open the app and go to Settings
Tap the profile or menu icon on the bottom navigation bar, then tap Settings.
2
Scroll to the Account section
Inside Settings, scroll down until you see the Account section.
3
Tap "Delete Account"
Tap the red Delete Account option at the bottom of the Account section.
4
Confirm in the dialog
A confirmation dialog will appear warning you that this action is permanent. Tap Delete to confirm, or Cancel to go back.
5
Account deleted — you are logged out
Your account is deleted immediately and you are automatically returned to the login screen.
Data removal timeline: Your personal data and family content are permanently removed from our servers within 30 days of account deletion.
Can't access the app? Request deletion by email
If you are unable to log in or access the app, you can request account deletion by emailing us. We will process your request within 5 business days.
To: pilandressolutionsinc@gmail.com
Subject: Account Deletion Request
Hi ParentFully team,
I would like to request the permanent deletion of my account
and all associated data.
Full name: [Your full name]
Email address on account: [Your registered email]
I understand this action is permanent and cannot be undone.
Thank you.
Send Deletion Request Email
Need help?
If you have questions or run into issues with account deletion, contact our support team:
pilandressolutionsinc@gmail.com