Parentfully (Pilandres Inc.) — referred to as "Parentfully," "we," "our," or "us" — is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application.
1. Information We Collect
- Account Information: Your name, email address, and password when you create an account.
- Family Information: Your child's name, age, and any notes you choose to add.
- Usage Data: App activity logs, device type, and operating system information.
- User Content: Goals, routines, discipline plans, tasks, expenses, and journal entries you create inside the app.
- Profile Photo: If you choose to upload one.
- Push Notification Token: To deliver reminders and updates to your device.
2. How We Use Your Information
- To provide and maintain the ParentFully service.
- To sync goals, routines, and plans between co-parents in the same family group.
- To send reminders, push notifications, and app-related updates.
- To improve the app based on usage patterns (aggregated, not individually identified).
- We do not sell, rent, or share your personal information with advertisers.
3. Sharing of Information
- Content you share (goals, routines, plans) is visible to the co-parents you have connected with inside the app.
- We use trusted third-party vendors for hosting and cloud storage — they process data only on our behalf.
- We may disclose information if required to do so by law or to protect the rights and safety of our users.
4. Data Security
- Your data is stored on secure, encrypted servers.
- Private messaging between co-parents uses end-to-end encryption.
- We conduct regular security monitoring and apply industry-standard protections.
- Your account is protected by a password — we never store passwords in plain text.
5. Children's Privacy
- ParentFully is designed for use by parents and legal guardians — not by children directly.
- Any information about a child must be entered by their parent or guardian.
- We comply with COPPA (Children's Online Privacy Protection Act) and GDPR where applicable.
- We do not knowingly collect personal information directly from anyone under 18.
6. Your Rights & Data Control
- You may update or correct your personal information at any time from within the app.
- You may request a copy of the data we hold about you by contacting us.
- You may request deletion of your account and all associated data — see our Account Deletion Guide for instructions.
- You may withdraw consent for push notifications at any time from your device settings.
7. Data Retention
- We keep your data for as long as your account is active.
- When you delete your account, your personal data and family content are permanently removed from our servers within 30 days.
- Anonymised, aggregated usage statistics may be retained for product improvement.
8. Third-Party Services
- Firebase (Google): Used for push notifications and crash reporting.
- Google Sign-In / Apple Sign-In: Optional sign-in methods — governed by their respective privacy policies.
- We are not responsible for the privacy practices of third-party services linked from within the app.
9. Changes to This Policy
- We may update this Privacy Policy from time to time.
- We will notify you of significant changes via the app or email.
- Continued use of the app after changes constitutes acceptance of the updated policy.
Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
pilandressolutionsinc@gmail.com